Questions? Call us at
(919) 602-6316.

FAQs

How do I get the rebate? 

Most people in Southern California qualify for mail in rebate after purchase through SoCal WaterSmart rebate program which can be found here: https://socalwatersmart.com/en/residential/

Some cities/water companies that we partner with give the discounts upfront, these are event specific and limited to the residents of that event.

The typical rebate is $35 back per barrel, up to 2 barrels per household.

Rebates can be higher in dollar amount and barrel amount depending on where you live.

**NOTE** does not represent the any of the cities or any of its programs. We do not administer permits or rebates, and cannot guarantee the outcome of permit or rebate applications. Customers are advised to work directly with their local permitting or rebating agencies to determine eligibility for local programs. 

What are the benefits of a rain barrel?

Your rain barrel will harvest oxygenated and chlorine-free water, making it ideal for watering plants. It diverts rain water from the municipal storm drain system, as well as protects our oceans, bays, rivers and streams from runoff pollution. A rain barrel will conserve a vital natural resource while saving its owner’s money on the water bill.

Is rain barrel water drinkable?
No, water saved by the rain barrel should be used for watering plants or cleaning around your property.

Can the rain barrel be used in winter?
Yes, we keep our rain barrels up all year long. However, we cannot guarantee that the faucet will not crack if temperatures drop below freezing. If temperatures do drop below freezing, we recommend a faucet cover to be placed over the faucet to prevent cracking the brass.

Why does the barrel need to be set on a stand or cinder blocks?
Gravity flows downhill, so if the barrel is placed higher, the water will drain out faster due to higher water pressure. Raising the barrel also permits easier attachment of a hose to the faucet and placement of a bucket.

What is the purpose of the overflow on the side of the barrel?
In an average rain, the barrel will fill very quickly. The overflow allows a standard garden hose to be connected to the barrel to assist in draining the excess water away from the foundation of your property.

How is the screen attached to the lid?
The screen is riveted to the bottom of the lid. To prevent bugs and mosquitoes from getting into the barrel, the edge of the screen are sealed to the lid using silicone.

Can rain barrels be connected together?
Yes, we suggest you use a ‘Y’ connector to your bottom faucet, cut a garden hose 23 inches long, and attach two female connectors on either side. That way you can screw your cut hose to your ‘Y’ connector and then to a second barrel allowing both barrels to fill up together from the bottom up.

How much water can I save?
When rainwater is directed into a rain barrel, even 1/10 inch of rain can collect up to 63 gallons of water (off of an average 1000 sq. ft roof). We hope that you will also save water in your home. For example; put a bucket in your shower, so while you wait for the water to heat up, you’re not losing the first couple of gallons. Remove the bucket, take your shower and then pour the saved water into your rain barrel. That way you are saving the water which would otherwise be going down your drain while waiting and you can use your rain barrel as a storage unit to save water even when it is not raining!

What is the warranty on the product?
The replacement of your product is guaranteed for 1 year from date of retail purchase with receipt. Damages caused by negligence/abuse are not covered. No warranty on cracked faucets due to freezing. Any water harvested is for non-potable use only. Lids must be closed tightly to avoid danger to children or animals.

  • Replacement of Product guaranteed for 1 year from date of retail purchase with receipt
  • Damages caused by negligence/abuse not covered
  • Do not warranty on cracked facets due to freezing
  • The water is for non-potable use only
  • Lids must be closed tightly to avoid danger to children or animals